“There once was this beautiful cherry tree at our camp site. Only when I discovered how to shake it, I could start cherry picking.”
This is exactly what happens with the people in your organisation. They work hard. They increase their efficiency. Your organisation can benefit from it. And at the same time you miss out on things too.
Real innovation never emerges from repeated patterns or smooth procedures. Do you want a new and fresh wind to blow through your organisation? Do you want your people to grow? Let me shake your tree. You can pick the cherries.